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To deliver a great first impression of your hotel, consider the cleanliness of your property as you aim to create a memorable experience that ranks high in customer satisfaction. According to the 2013 Cleaning Industry Insights Survey from P&G Professional, managers of cleaning operations in the hospitality industry revealed that the most important business factor is “keeping customers satisfied.”

Finding ways to be profitable and keep the budget in check has always been a top priority for hoteliers, however, new issues like sustainability and green cleaning are increasingly important to industry leaders and guests alike. The Green Hotels Association reports that the hospitality industry is increasing eco-friendly purchasing and operations, as such matters are increasingly important to guests.

Fall is upon us and that means cooler temperatures and more people spending time indoors. During the fall and upcoming winter months, changes in weather patterns bring rain and snow which means more people staying indoors to keep warm and dry. For educational and hospital facilities, this can contribute to an increase of germs circulating in the building that, along with allergens and dander, may eventually settle into the carpet.

Decision makers in the cleaning industry maximized efficiencies across the board, including getting more out of their staff and the products they purchased. The importance of product selection was particularly noted, with 22 percent of respondents highlighting “products that get the job done right the first time” as most helpful when it comes to performing their cleaning services.

Avian influenza cannot be diagnosed by symptoms alone, so a laboratory test is required. Avian influenza is usually diagnosed by collecting a swab from the nose or throat during the first few days of illness.

The following information comes from the Centers for Disease Control and Prevention’s Division of Foodborne, Bacterial, and Myocotic Diseases: