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CLEAN, SOFT, WHITE LINENS TO MAKE GUESTS FEEL AT HOME

Laundry

 LAUNDRY & LINEN

The appearance, softness and cleanliness of towels, bedding and table linens can make a big impact on overall guest satisfaction, so it is important to ensure your laundry practices deliver the best results. P&G Professional's 2010 consumer survey revealed that 89 percent of respondents equate soft, bright whites to cleanliness. When linens are perceived as dingy, guests will often complain and it may impact their interest in becoming a repeat customer, so keep your linens clean and bright for maximum guest satisfaction.

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Laundry Procedures

4 Focus Areas for Soft, Strong and White Linens

Select a number to learn how to best clean that area

Best Practices

  • Maintain a reasonable linen inventory by keeping a 2-4 par linen level
  • Properly train employees on laundry procedures
  • Use stain aids to immediately treat soiled linens prior to laundering
  • Address unique washroom conditions such as hard water, aging equipment and water temperature